The first step to be considered for an MHU is to apply for FEMA help. Apply three ways:
o Log onto DisasterAssistance.gov with any computer, smartphone or tablet.
o Download and use the FEMA app. You can also use the app for disaster resources, weather alerts, safety tips and to check the status of your FEMA help application.
o If you cannot access the website or FEMA app, call the FEMA helpline at 800-621-3362. If you use TTY, call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
· Here’s what to expect when an MHU is to be provided:
- FEMA will send an inspector to determine if it’s possible, or feasible, to place one on your property.
- Some of the factors that determine whether it’s possible to have an MHU on a property include whether the site is big enough; if there is an environmental concern; and whether there are utility hook-ups available.
- If the site can accommodate an MHU, and all other factors are favorable, it will be transported from a local staging area and installed.
- Part of the process of installing the units includes building steps or ramps to make them accessible, and making sure the utilities are operating.
- Once the unit is operational, the applicant signs a contract for use, receives the keys and is ready to move in.
- Placement of the MHU is important and there are several considerations:
- An eligible applicant may be able to place a FEMA-provided MHU in a floodplain.
- However, the applicant cannot place an MHU in a floodway or high-hazard coastal area.
- Floodways are controlled flooding areas near waterways such as rivers.
- A high-hazard coastal area or V zone is vulnerable to storm surges.